PRIVACY POLICY

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, payment information, travel details (such as pick-up/drop-off locations).
  • Non-Personal Identification Information: IP address, browser type, operating system, and browsing behavior (collected via cookies).

2. How We Use Your Information

We use your personal information to provide, maintain, and improve our services, including:

  • To process bookings and payments.
  • To communicate with you regarding your bookings, confirmations, and inquiries.
  • To enhance the user experience on our website and personalize content.
  • To improve the efficiency and security of our services.

3. How We Protect Your Information

Luxground uses industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or alteration.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners only in the following cases:

  • To process payments (via secure payment processors).
  • To provide transportation services (e.g., drivers or affiliates who assist with bookings).
  • When required by law or in response to legal requests from authorities.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings, but this may affect the functionality of the website.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Request that we stop processing your personal data (in certain cases).

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will post the updated policy on our website with the "Effective Date" updated. Please review this policy periodically to stay informed.